|Listener Club Help and F.A.Q.|
The Octopus Surveys are a way for you to offer your feedback to the station. You may even receive a reward for your time! To view a list of The Octopus Surveys, choose the The Octopus Surveys option located on the main Listener Club menu.
Frequently Asked Questions:
How do I participate in The Octopus surveys?
- To give us your feedback choose the The Octopus Survey option located on the main menu.
- A page will appear with a list of survey options. Find the survey in which you would like to give us your feedback and click on the Take this Survey option.
- If you are ready to take the survey click the Take The Survey Now button to begin.
- One question at a time will appear - give your answer then click the Next Question button to move onto the next question.
- Follow the same process until you have completed the entire survey - NOTE: it will be displayed how many questions are left at the top of each page.
- Once you have completed the survey click on the Finished button and your feedback will be submitted.
What if I do not have enough time to complete a survey?
If you run out of time while taking a survey just choose the Click Here to Finish Later option - then return to the survey when time allows to complete the survey. When you return to the survey it will indicate Finish This Survey, once you click this option it will direct you to the question where you left off.
Can I take a particular survey more than one time?
No. You can only provide your feedback once per survey.
What type of player will I need to participate in music The Octopus surveys?
The Octopus will identify what player is necessary to install in order to complete the music survey.
Will I receive points for taking part in a The Octopus survey?
For some surveys you will receive points credited to your Listener Club account. The point value will be indicated in the survey description shown on the survey listing page.
How do I get back to the Listener Club main menu?
At the top of the screen there is an option for Menu, click on that option to return to the main menu. -OR- Down at the bottom of each screen you will see a Back to Listener Club Menu. Use this option to return to the main menu.How do I Log Out of the club?
At the top of the screen - click on the LogOut option to cancel your session in the Listener Club.